Customer Testimonials

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We've been going to Progressive for the past 25 years. It's actually the ONLY place we take our cars. Fred Keller was my advisor, on this visit. We really like him because of his manners and his professionalism. That means a lot, to us. I was well satisfied, on this visit.
Linda W 2006  Chevrolet   Impala

My husband took the '05 LaCrosse in, but I know all about the visit. It was just an oil change & tire rotation. We've purchased a couple of vehicles from them, and I'd say we've been satisfied customers for 10-15 years.
Shirley B 2005  Buick   Lacrosse

I have been using progressive for service since I purchased my car back in 2008. The overall service was very good on this visit. I will continue using them for service whenever it is needed. My service advicers name is Bernie.
Roxanne C 2008  Chevrolet   HHR

We are very happy with our first time using Progressive's service department. Fred was excellent and called as soon as our vehicle was ready. We were surprised, we aren't used to that. Our brother-in-law referred us to them, and we're extremely happy.
Barbara B 2007  Chevrolet   TrailBlazer

I took my '07 Cadillac in for the first time after purchasing it from them, and they had the vehicle ready even sooner than they'd told me! I purchased the Cadillac, went back and bought my wife a Trailblazer, and then went back & purchased my son a truck. I really like the staff there very much. Everyone is very knowledgeable and friendly.
Charlene H 2007  Cadillac   CTS

My dad loves Bernie, he says he's the best! My dad always asks for Bernie. It's my '06 HHR that was taken in and I'm very satisfied with the overall service visit. We've been using them for this '06 vehicle since we purchased it from them, and they're great!
Peter S 2006  Chevrolet   HHR

They need to make sure they keep Sherry. She is great. She takes good care of me and makes sure everything is taken care of. She is always on top of things and is professional.
Tom B 2004  Cadillac   Deville

I live in West Virginia, and I was in the area for the holiday's. I was so pleased and impressed with Progressive that I would drive 300 mile's to the dealership to use them for future service need's, as long as it was nothing to serious. The overall service visit was perfect, and I was treated perfect by the personnel. It was a fun experience, and they even let me bring my dog in.
Sandra D 2007  Chevrolet   Impala

I've been using them for about 2 years. They always do a great job. Burnie, my service advisor, is excellent! He is always so nice and informative. I took my '06 Chevy Impala in and they did a great job as usual. Yes, I'd definitely recommend them to others without a problem.
John S 2006  Chevrolet   Impala

Whenever you buy a car from a dealership for the first time, you're always leary of what the service is going to be like. The service at Progressive is really good! Two weeks after I bought the car, I had to bring it in because something was wrong with one of my tires. They found both a nail and glass in it, and fixed it for me free of charge!
Cheryl B 2012  Chevrolet   Equinox

I run a fleet department and I use Progressive a good bit, in fact, very much. I've been very satisfied with the work they've always done for us; they provide great service! I'd say I've been using the for about 17 years. Fred, and all the people there, are wonderful, great people!
Kelly S 2007  Chevrolet   TrailBlazer

I was completely satisfied with the service on this visit, as usual. I took my '11 Envoy in. I've been using them for about 14 years now, and really like them. As far as Bernie, my advisor, he is awesome. He is so nice & personable, it feels like I'm talking to my dad! I just love him.
Christine S 2011  GMC   Envoy

We've always been extrememly happy with Progressive Chevrolet's service department! We take our '03 Impala there, as well as all our cars, and they do an excellent job. My service advisor, Bernie, is awesome. I can call him first thing in the morning & he always gets me in for anything as quickly as possible! He always know me by name, which means a lot!
Debbie S 2003  Chevrolet   Impala

We worked w/ Jo Lash for the purchase of our new truck and are more than satisfied!! And we do love the Hummer. Miss the Maxima but am very happy and will always call you and Progressive first for all our vehicle needs. It was a fun experience, not once did I feel like a hostage...more like hanging out with friends. Jason and Wally were great and you were just so much fun to work with...thank you! In my 35 years of driving I have purchased over 25 vehicles (thats sick lol), both new and used and I can honestly say I have never been more satisfied with a dealership and its staff....cannot wait for my next purchase:) We highly recommend Jo Lash & the whole Progressive team!!
Ed & Nichole 2007  Hummer   H3

We hope the Progressive Team had a great Christmas! We were thinking about our recent purchase and wanted to say thank you to you as well as the rest of the Progressive Team for working with us as it has made our travels as a family a lot more enjoyable; especially during the holiday season! We would recommend Progressive to anyone who is currently considering Progressive or those currently searching for the right fit.
Kenny S 2007  Chevrolet   Tahoe

My grandfather has been going to Progressive for many years, and we started going there when we bought a car from them, 3 years ago. I think that they are more professional than other places I've been because they take a lot better care of the car, and give a lot more in explanation of what's going on with it, when there are problems.
Mrs. Andrew C Charger  2008   Dodge

I started using Progressive three years ago, when I bought a car there. I like all of the service advisors, and I think that their service is great, compared with other places I've been.
Marisa Z 2008  Cadillac   Escalade

I can't say enough good things about their service department. They have been the most trustworthy, well organized, customer service friendly, dealership I have been to. I would not want to take my Cadillac anywhere else. Sherry was professional and did a good job. I'm very happy with them. I just wish they could get the Cadillac dealership back.
David R 2005  Cadillac   Seville

I've been going to Progressive for the past 6 months. I've never had a problem with anybody there, either. They are AWESOME! I just like everything about them.
Ryan R 2004  Honda   Civic

I have been using them off and on for twenty years now and they have been great. The overall service I received on this visit was excellent. I will continue using them for service whenever it is needed.
Clark M 2004  Chevrolet   Avalance

I just started using them for service this was my second visit because I just moved here. The overall service I received was excellent. I will continue using them for service whenever it is needed and I will reccomend them to others for service.
Russell R 2005  Chevrolet   Silverado

Bernie is a super nice guy and always courteous. He lets us know what is needed and when. My husband and I like him very much. Everything was fine with the service.
Susan W 2009  Chevrolet   Impala

I have been using them for service since I bought the car back in 2007. The overall service I received on this visit was excellent. My service advisors name is Matt Eddy. I will continue using them for service whenever it is needed and I will reccomend them to others for service.
Karen S 2006  Chevrolet   Impala

Progressive is my favorite place to have my vehicle serviced, Everyone is really nice. I have been using them for service off and on for the last 2/3 year's. I brought my vehicle in because my alarm was malfunctioning, and the did take care of the problem. The service that I received was great, and I will use them when I need to have something taken care of.
Jack B 2008  Chevrolet   HHR

I've been going to Progressive for about 10 years. It's very convenient, and I've been pleased with the service. My advisor is Jay Johnson. I like him because he's always been very friendly, informative, and helpful.
Raymond E 2001  Chevrolet   Tahoe

Jay was great. He was very helpful in getting me a rental car and getting everything taken care at an affordable price. I feel he went above and beyond to help things run smoothly for me.
Katherine G 2008  Pontiac   Vibe

I was very pleased with the service on this visit, as usual. I've been using them for 20, plus, years, and I've purchased several vehicles over the years. I like everyone there, they're just great. I continue going because of the great service I've always had! I also think a lot of Jay, my service advisor. Again, everyone there is always very helpful.
Blaine W 2003  Chevrolet   S-10

I have been using the service department for about 15 year's now. I have never had any problem's with the service department, and I trust them. The service visit was perfect, and I was treated very nice by the personnel.
Deborah A 2001  Chevrolet   Impala

We've never had a problem whatsoever with Progressive. We've been using them for service for many, many years. We've also purchased several vehicles there over the years. Jay, and the rest of the service department, are excellent. We wouldn't go anywhere else!
Mr. and Mrs. Paul R 2003  Chevrolet   Impala

I was extrememly happy with the service visit, and I chose to just stay there and wait. I've been using their service for about 4 years. As far as my service advisor, Sherry; I wouldn't know what to do without her!
Jim P 2008  GMC   Sierra

They were awesome in the body shop. They were real flexible with me, and helpful. Everything worked out real well, and I was real happy with the service that I received. I have been using them for service since I purchased the vehicle from them.
Antonio S 2002  Jeep   Liberty

This was the first time that I've used their service department at Progressive Chevrolet. I went there since I purchased it from them. Bernie, my service advisor, was excellent. He kept me informed and was very accommodating.
Matthew B 2007  Chevrolet   Impala

I've been using them, off and on, for probably 20 years. All of the advisors are good. Their service is better than other places...definitely above average. I think it's the people plus the service that makes it so.
David H 2009  Chevrolet   Impala

I was, and have been very satisfied with the service department at Progressive Chevy! I've been going there for a long, long time and I've purchased many vehicles from them as well. I know the owner personally. I continue going because they do good work. Also, I really like my service advisor, Bernie; he's excellent!
Richard C 2011  Chevrolet   Equinox

I actually just purchased an '11 HHR from Progressive. This is about the 10th vehicle I've purchased from them over the years. I've been using them for about 25 years now, and couldn't be happier. They're a great place to purchase a vehicle from. Challis, not sure of the spelling, & Brian were excellent!
Lynn w 2011  Chevrolet   HHR

My husband and I have been going there for about 6 years. There is NO comparison between their service and anybody else's! They are THE best!! They are very friendly, upfront, and you don't have to worry about anything when you bring your car in. They have the most positive employees of anywhere I've ever been.
Mrs. Verl B 2006  Pontiac   Torrent

This was the first time we've ever used them, and it was the best experience I've ever had! I'd put all gold stars next to Jay Johnson's name, he was absolutely wonderful! He was on the ball, courteous, and just such a nice person. In fact, I'm so happy with this first service visit, I'm planning on purchasing a vehicle in the future and that's the first place I'd go, just after this one visit.
Donna W 2005  Pontiac   Vibe

I was very pleased with this service visit, as usual. I've been going to them for service for about 10 years. I continue to do so because of the outstanding service they provide. My service advisor, Fred, does a good job at what he does!
David R 2004  Chevrolet   Corvette

We've probably been going there for between 5-10 years. I really like Sherry. She's very friendly, easy to talk to, and seems to be very knowledgeable. I think their service is the best of any place we've ever gone.
Gary W 2010  GMC   Yukon

Matt, my service advisor, seemed to be a very nice guy and knew what he was doing. He got me in and out in no time. I've been using them off and on for about 20 years, and wouldn't go anywhere else at all. I took my '97 pickup in & I'm very pleased.
Leonard B 1997  Chevrolet  

We just moved here and based on this first visit, we'll be using them exclusively from now on. They did an excellent job and everyone there was so friendly and courteous.They even gave us a ride home, and them picked us up! It was an awesome experience overall.
Jonathan W 2010  Chevrolet   Avalanche

I have been using the service department for about a week now, that was actually my first time. I was not happy with the place that I was using for service, and a good friend of mine highly recommended Progressive's service department to me, so I decided to check them out. The service was really great, and I didn't have any problem's. I was treated fine by the personnel. I will use them for my future need's.
Robert M 2007  Chevrolet   Silverado

Although I've just started using them, I'd definitely recommend them based on my visit. Everyone is extremely helpful, friend & very accommodating. I really can say; I love em'! My service advisor was young, and he was fantastic & kept me well informed.
Judy C 2005  Buick   Rendezvous

I thought the service on this visit was excellent. They had my '11 Chevy Cruze done in no time! I really like Jay Johnson, my service advisor. I think he's great! We've purchased three vehicles from them and been using their service & sales department for about 10-11 years, wouldn't go anywhere else.
Lorraine S 2011  Chevrolet   Cruze

I was completely satisfied with the overall service on this visit. It was good and fast service, as usual. My husband has been using your location, and the other Progressive next to Chevy, for many years. We've been very happy & would recommend them to anyone without hesitation.
Joyce B 2011  Chevrolet   Cruze